Get in Touch
Office
Maine Workshop
hello@customcollars.com
Phone
+1 (207) 555-0198
Frequently Asked Questions
How do I determine the correct size for my dog?
We recommend measuring your dog's neck circumference using a soft tape measure. For most breeds, a standard collar should sit snugly but comfortably, allowing for about 1 inch of space between the collar and the dog's neck.
What materials are used in the collars?
Our collars are crafted from premium, high-quality materials including durable organic cotton, recycled polyester, and artisanal leather. All materials are rigorously tested for safety and comfort.
How long does it take to receive my custom order?
Custom orders typically take 14 to 21 business days to complete. Once your order is ready, we will notify you via email and provide a tracking number for shipping.
Are the collars suitable for all breeds?
Yes, our collars are designed to be versatile and safe for all breeds. We offer different thicknesses and styles to ensure a perfect fit for small dogs, medium breeds, and large dogs alike.
Can I request a specific color or design?
Absolutely. We specialize in custom-made designs, so you can request any color combination, embroidery, or unique patterns that match your dog's personality or your home decor.